Terms & Condition

Shipping within India

 

Free shipping and COD for all orders in India 

We have partnered with most reliable courier services , So that we ship your favorite pairs faster and safer.

You will receive your orders in 5-7 working days from date of dispatch. 

 

Shipping Outside India

We deliver international orders , we will be just charging the exact shipping fee by reliable Indian post. 

Shipping price for reference  for each pair (This is appox prices)
  • Western countries(Including Australia & Europe) – 1200 INR – 1500 INR
  • Asian & middle east countries – 1000 INR 

Please reach out to us over mail or WhatsApp , we will confirm the shipping charges that you need to pay before shipping.

Disclaimair:

  1. We don’t charge anything from our end for shipping.
  2. Please message us (Refer contact us section) for international orders, as shipping prices may vary for your country. 

  

Once your order is placed it will reach you within  7 to 10 working days from the date of dispatch. We do not provide exchanges & refunds on international orders.

Any custom charges, brokerage fee or any taxes applicable by the destination country will be borne by the customer.

For any queries, doubts please reach out to us we will be happy to help you. Please drop a mail at- support@pehnawacraft.com   

 

 

Return & Exchange Policy

We handcraft each pair for you with love and care and we understand we  all make mistakes. For any such reasons if you want exchange your pairs you can contact us. 

Steps for return and exchange:

  • Contact us along with invoice,  product and packaging in its original condition within 3 days of getting the product. 
  • Our team will send you the  confirmation mail for approving exchange request. After that  you need to courier the product at our address.
  • We will send the exchanged size or design once we receive the original product in its a actual condition within next 21 days.

Disclaimer:

  • For getting the exchange , send the product in its actual size and shape , with actual packaging box and all items in box along with invoice slip.  
  • We don’t accept any used product or torn packaging for return and exchange.

Refund & Cancellation Policy

We do not entertain any refund or cancellation once the order is placed.

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